1. Introduction

This Privacy Policy explains how Party King Rental Company LLC, operating as Party King Rentals ("we", "us", "our"), collects, uses, and protects information about you when you visit our website, contact us, or rent equipment from us in Martinsburg, WV and surrounding areas.

2. Information We Collect

We collect information you provide directly to us, including:

Name, phone number, email address, and delivery address
Event date, event type, and rental preferences
Payment information processed through our payment provider
Any messages, photos, or details you share when requesting a quote

We may also automatically collect limited technical information (IP address, browser type, pages viewed) through standard website analytics.

3. How We Use Your Information

We use the information we collect to:

Respond to quote requests and coordinate rentals
Schedule delivery, setup, and pickup
Send booking confirmations, reminders, and follow ups
Process payments and maintain rental records
Improve our services and website
Comply with legal obligations

4. Text Messaging and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of text messages at any time by replying STOP. Message and data rates may apply.

5. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as intended.

6. Sharing Your Information

We do not sell your personal information. We may share limited information with:

Service providers who help us operate our business (payment processing, scheduling, customer service)
Law enforcement or regulators when required by law
Venues or event coordinators when needed to complete a rental you have booked

7. Data Retention

We keep rental records and related information for as long as needed to serve you, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. Contact us using the information below to make a request.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.

12. Contact Us

Questions about this Privacy Policy? Contact Party King Rental Company LLC by phone at (304) 244-3432 or by email at partykingwv1985@gmail.com.